Support
Frequently asked
Quick answers. If yours isn't here, email hello@zolvex.com.
When will my order ship?
Most orders leave within 1–2 business days. You'll receive a tracking link by email.
Do you ship internationally?
Yes — worldwide. International orders take 7–14 business days.
What's your return policy?
30 days from delivery on any unused item in original packaging.
Can I change or cancel my order?
Email hello@zolvex.com within 12 hours of placing it and we'll do our best.
Do you offer wholesale?
We work with a small number of retail partners. Reach out at wholesale@zolvex.com.